The Department of Veteran Affairs and Madigan Army Hospital receive a huge volume of requests for medical records. Naturally, processing time may be delayed in some cases, and for this reason it is critical to provide as much information as possible at the outset of the request. Today’s “MEDRECS tip” concerns spouses of servicemen/servicewomen:
If the spouse of a serviceman or servicewoman gets injured, they may be treated at the VA or Madigan Hospital under their spouse’s military insurance. i.e., the husband is in the military, his wife gets injured and taken to Madigan. When medical records are requested from Madigan under these circumstances, it is important to have the “sponsor”, or servicemember’s social security number in order to obtain the records. If the records are requested using only the wife’s SSN, for example, Madigan may state that there are no records for this patient, when in fact they do have the records, but the records are filed under the husband’s SSN.
As a service to the legal community, MEDRECS provides periodic medical record retrieval tips and pointers that we believe will help to make everyone’s lives easier. We understand the pressures of litigation, and that’s why we do everything we can to provide knowledge and expertise that helps law firms streamline the record retrieval process. To download VA and Madigan authorization forms, please visit our Resources page.