Welcome Back to the MEDRECS Blog! Please consider this a forum for all things Record Retrieval. Medical Record Retrieval is the core expertise of MEDRECS, Inc. and we want to share our knowledge and experience with you in hopes of improving the record retrieval experience for all parties involved: attorneys, patients, clients, adjusters, and healthcare professionals. Medical Record Retrieval is difficult enough even with all of the resources, skills, knowledge and support of a company like MEDRECS, but it can prove to be extremely cumbersome and perplexing if you jump into it without equipping yourself with the tools and knowledge necessary for a successful retrieval campaign.
Now enter the birth of the MEDRECS blog: the intent of this blog is to fill a much needed space where information and discussion relating to medical record retrieval can flow. This means that we would love to hear from all of you! Please feel free to post comments relating to your strategies and successes in your record retrieval effort.
Let us initiate this new Blog with a few key things to remember when preparing for a record retrieval effort:
1) Specific Authorization Forms –
Not all facilities were created equal – i.e. some accept multiple forms of authorization, while others reject all forms of authorization except their own. It is always a good idea to check your facility list with MEDRECS up front in order to determine whether any facilities will require their own specific authorizations. This can save a significant amount of time in the long run! To see a list of facility specific authorizations please visit http://medrecs.com/Resource/FormsDownload
2) Reconcile the medical records with the billing records
This will determine if anything crucial is missing from the record set. This falls under the “record collection best practices” category. It is a reality in the industry that healthcare Providers do not always release all information in their possession, as is explicitly requested in the authorization. There are many reasons for this, not least of which is accidental non-disclosure of all information. The record retrieval service will sometimes notice that key information is missing from a record. But it is best practice to review the records carefully to ensure that all requested information is contained within.